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KB Printer & Computer Support 1039 Prospect Ave S.W. Canton, Ohio 44706 P. (330) 580-9232 T. (877) 865-3294 F. (330) 437-0121 E-mail |
KB Printer & Computer Support, Sales & Services 1039 Prospect Ave. S.W. P. (330) 580-9232 T. (877) 865-3294 F. (330) 437-0121
Computer Service Rates Effective 01-01-2013
In-House Explanation: PC Diagnostic Fee $50.00 Diagnose problems and present customers viable solutions. Laptop Diagnostic Fee $60.00 Diagnose problems and present customers viable solutions. Laptop Repair $75.00 Per hour. System Quotes Free Prepare typed system quote. Upgrade Quotes Free Prepare typed upgrade quote. Virus Check: $30.00 Run virus software on hard drive. Virus Removal $25.00 Additional Per virus removed or quarantined from the system. CD/DVD Lens Cleaning: $15.00 Replace CPU Cooler/FAN: $15.00 Data Backup and Restore: $39.00 Per hour. OFF-Site Data Backup: $10.00 Additional fee over hourly rate to store in shop. Application installation: $15.00 Per application install. Custom Application installation: $25.00 Internet provider setup (i.e. dialup networking). AOL, Netscape, IE, CUSEEME Operating System Install $89.00 Factory default installation. *Hard drive format recommended and any data requiring back up would be an additional charge. Consulting Services $45.00 Per hour. Remote Assistance / Administration $45.00 Per hour. Other: $45.00 Per hour.
On-Site Diagnosis Non-Networking $65.00 Applicable to first hour of performed repairs. Diagnosis Networking $75.00 Applicable to first hour of performed repairs. On-Site Without Networking $75.00 1st hour minimum. On-Site with Networking $80.00 1st hour minimum.
Inkjet Printer / Fax / MFC Dot-Matrix Service Rates
In-House Diagnostic Fee $55.00 Applicable to first hour of performed repairs. Labor $75.00 Per hour.
On-Site Diagnostic Fee $75.00 Applicable to first hour of performed repairs. Within 0 - 25 miles $99.00 1st hour minimum. Over 25 miles $99.00 1st hour minimum. (Note: See Mileage below)
Laser Printer / Fax / MFC Service Rates
In-House Diagnostic Fee $55.00 Applicable to first hour of performed repairs. Labor $65.00 Per hour.
On-Site Diagnostic Fee $65.00 Applicable to first hour of performed repairs. Within 0 - 25 miles $89.00 1st hour minimum. Over 25 miles $89.00 1st hour minimum. (Note: See Mileage below)
* Additional time over the 1st hour is billed per quarter hour.
* A Mileage fee of .75 per mile round trip for on-site services is charged.
* All printer repairs are covered with a 30 day parts and labor warranty.
Download our Service Fees Schedule in MS Wordor Acrobat PDF
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