KB Printer & Computer Support                                                                      

1039 Prospect Ave S.W. Canton, Ohio 44706 P. (330) 580-9232 T. (877) 865-3294 F. (330) 437-0121   E-mail


KB Printer & Computer Support, Sales & Services
1039 Prospect Ave. S.W.
P. (330) 580-9232		T. (877) 865-3294		F. (330) 437-0121
Computer Service Rates			Effective 01-01-2013 
In-House							Explanation:
PC Diagnostic Fee			$50.00	Diagnose problems and present customers viable solutions.		
Laptop Diagnostic Fee			$60.00	Diagnose problems and present customers viable solutions.
Laptop Repair				$75.00	Per hour.
System Quotes				 Free	Prepare typed system quote.
Upgrade Quotes				 Free	Prepare typed upgrade quote.
Virus Check:				$30.00	Run virus software on hard drive.
Virus Removal				$25.00	Additional Per virus removed or quarantined from the system.
CD/DVD Lens Cleaning:			$15.00
Replace CPU Cooler/FAN:			$15.00
Data Backup and Restore:		$39.00	Per hour.
OFF-Site Data Backup:			$10.00	Additional fee over hourly rate to store in shop.
Application installation:		$15.00	Per application install.
Custom Application installation:	$25.00	Internet provider setup (i.e. dialup networking).
AOL, Netscape, IE, CUSEEME
Operating System Install		$89.00	Factory default installation.
*Hard drive format recommended and any data requiring back up would be an additional charge.
Consulting Services			$45.00	Per hour.
Remote Assistance / Administration	$45.00	Per hour.
Other:					$45.00	Per hour.
On-Site
Diagnosis Non-Networking		$65.00	Applicable to first hour of performed repairs.
Diagnosis Networking			$75.00	Applicable to first hour of performed repairs.
On-Site Without Networking		$75.00	1st hour minimum.
On-Site with Networking			$80.00	1st hour minimum.
	Inkjet Printer / Fax / MFC Dot-Matrix Service Rates
In-House
Diagnostic Fee				$55.00	Applicable to first hour of performed repairs.
Labor					$75.00	Per hour.
On-Site
Diagnostic Fee				$75.00	Applicable to first hour of performed repairs.
Within 0 - 25 miles			$99.00	1st hour minimum.
Over 25 miles				$99.00	1st hour minimum. (Note: See Mileage below)
	Laser Printer / Fax / MFC Service Rates
In-House
Diagnostic Fee				$55.00	Applicable to first hour of performed repairs.
Labor					$65.00	Per hour.
On-Site
Diagnostic Fee				$65.00	Applicable to first hour of performed repairs.
Within 0 - 25 miles			$89.00	1st hour minimum.
Over 25 miles				$89.00	1st hour minimum. (Note: See Mileage below)
 
* Additional time over the 1st hour is billed per quarter hour.
* A Mileage fee of .75 per mile round trip for on-site services is charged.
* All printer repairs are covered with a 30 day parts and labor warranty.
 
Download our Service Fees Schedule in MS Word  or Acrobat PDF.